The Building Operator – Level 1 will report to the Technical Operations Supervisor/Manager and will be responsible for the maintenance and day-to-day operations of a designated commercial real estate property or property portfolio. 

General Responsibilities

• Liaise with Tenant contacts on a regular basis to establish and maintain a healthy working relationship;
• Respond to and complete, in a timely manner, all Tenant service requests;
• Responsible for the appearance of the property and safety and convenience of the tenants and clientele at all times;
• Ensure that all main entry doors are in proper working order and access is clear;
• Liaise with contractors, assist in providing supervision of all trades servicing the building equipment/systems;
• Complete property inspections in accordance with the inspection frequency schedules;
• Maintain all appropriate logs and manuals as required;
• Ensure all mechanical and electrical rooms are clean and tidy;
• Perform repairs to plumbing fixtures (sinks, toilets, urinals, etc.);
• Conduct daily inspections of buildings, make recommendations and implement improvements in consultation with the Property Manager and Technical Operations Supervisor, of operational tasks and repairs that are required to the property;
• Assisting senior building operators with maintenance tasks as required;
• Provide after-hours coverage of designated properties on a rotational basis with other building operators.
• Maintain an appropriate and presentable personal appearance while on site performing required duties;
• Adhere to all Health and Safety policies and procedures while performing job duties.
• Complete any other duties as requested or required from time to time.
• Continuously strive to live by the KRP Values and Mission while promoting our Brand

Qualifications + Attributes

• High School Diploma/College Degree preferred;
• Familiar with various BAS systems, Angus Anywhere, and ability to review blueprints/drawing is considered an asset;
• Possess a mechanical/technical aptitude with ability to use a variety of hand and electric tools;
• Comfortable working at heights and in confined spaces;
• Ability to troubleshoot, multi-task, work under pressure and achieve quality results;
• Strong organizational and interpersonal skills with the ability to work in a team environment, or independently with minimal supervision;
• Valid Class G driver’s license;
• A Criminal Record Check will be a requirement of employment.

The above statements reflect the general details considered necessary to describe functions of the job and shall not be construed as a detailed description of all work requirements that may be inherent in the job.

COVID – 19 Vaccination Requirement

In conjunction with KRP’s COVID-19 Vaccination Policy, as amended from time to time based on recommendations from Public Health and Governing Authorities, it is a condition precedent of employment for all new employees to be fully vaccinated against the COVID-19 virus prior to the employee’s acceptance of a potential Offer of Employment.

How to Apply

Thank you for your interest in this opportunity. Applicants may apply by email with your resume to careers@krpproperties.com and Human Resources will be in touch with qualified applicants to coordinate an interview.

KRP Properties is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of age, race, religion, color, disability, sex, sexual orientation or national origin. KRP welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodation while taking part in the recruitment process will be available on request.  If you require this job posting in an accessible version please contact us at careers@krpproperties.com.

Join Us at KRP Properties

It starts with an exceptional team of dedicated professionals, our unique tagline to offer “more than just space” and our undoubtable “human approach” to what we do…Team KRP is recruiting!

Kanata North is an established hub for Ottawa’s tech community, Canada’s Largest Tech Park. This is where great talent works, lives and plays. KRP is Kanata North’s landlord of choice with a growing team of its own. Unlike many commercial real estate enterprises, we offer a range of career paths that all contribute to the same goal of offering ‘more than just space.’ Whether your skills revolve around leasing, construction and development, or property management, we may have the right opportunity for you.

KRP Properties offers employees a wide range of company perks, a comprehensive benefit plan and attractive compensation packages. We also encourage our employees to participate in personal and professional growth opportunities in a flexible and fun work environment.

Property Manager

The Property Manager will act as the primary contact for tenants within their assigned portfolio of properties within the KRP Properties' extensive portfolio of commercial holdings. They will also be responsible for all aspects of property management including daily operations, operating and capital budgets, service delivery, reporting and tenant improvement while consistently nurturing and maintaining strong collaborative working relationships within KRP as well as with external partners.

This role reports to the Senior Property Manager. Please note that this opportunity is for an in-office position at KRP’s headquarters in Kanata North, ON. Some travel may be required from time to time.

General Responsibilities:

• Prepare, monitor and control the annual operating budgets for the assigned portfolio to ensure that resources are utilized effectively and operational needs and objectives are met;
• Collaborate with relevant stakeholders to evaluate capital assets and make recommendations for maintenance, repair and replacement and inclusion within the annual capital budget;
• Collaborate with the VP of Operations and Director of Finance to ensure budget management and ongoing affordability;
• Create and implements annual facility management plans;
• With the support of operations staff ensure that building systems (HVAC, Life Safety Systems, etc.) within the portfolio of buildings are properly maintained to provide tenants with consistent and high-quality services;
• Act as the primary point of contact for the escalation of issues pertaining to the facilities within your responsibility;
• Resolve problems and/or conflicts and maintains open communication with the client including providing regular written and oral reports to ensure satisfaction;
• Ensure that all personnel, tenants and KRP staff are conducting their responsibilities in accordance with company policy and governmental requirements;
• Mentor junior and intermediate staff to develop the department's expertise;
• Oversee maintenance, repair and construction activities and performance of internal technicians and service providers;
• Monitor all service requests to ensure within the agreed-upon scope and escalates to senior management, where required;
• Ensure purchase order and work order processing procedures are completed and up to date;
• Collaborate with relevant stakeholders to optimize assigned portfolio and continuously create value for the client;
• Responsible for ensuring compliance to all legislated, corporate and industry-related requirements and guidelines including but not limited to environmental, health and safety, and building standard requirements;
• Assist with account analysis and A/R collection;
• Identify and communicate potential areas to improve process efficiencies;
• Effectively collaborate inter-departmentally to provide KRP clients with the highest level of customer service possible;
• Complete any other duties as requested or required from time to time;
• Continuously strive to live by the KRP Values and Mission while promoting our Brand.

Qualifications & Attributes:

• Ideally a minimum of 5 to 10 years of related working experience;
• BOMA property management accreditation is required;
• Property management certifications or designations are considered an asset;
• Significant knowledge and experience in areas of engineering, architecture, construction management, construction practices, building codes and other components of construction projects;
• Proficient knowledge of building systems and equipment;
• Expertise in the management of multiple priorities and work with minimal supervision in a rapidly changing environment while maintaining strong attention to detail and achieving deadlines;
• Proven leadership skills with experience managing a team of professionals, including employees and contractors;
• Strong planning, organizing and communication skills and demonstrated ability to work collaboratively in a team environment;
• Expert contract management and sub-contractor supervision abilities;
• Enhanced negotiation and decision-making skills;
• Strong interpersonal skills with a customer-centric approach and a high degree of professionalism;
• Demonstrated flexibility and ability to work in a fast-paced environment;
• Creates and maintains a culture and environment that is open and respectful;
• Strong computer literacy and proficiency in Microsoft Office, SharePoint, AutoCAD and Yardi;
• Thorough understanding of the applicable health and safety legislation including the rights and responsibilities of staff and supervisors;
• Evening and weekend availability is required for emergency resolution.

How to Apply

Thank you for your interest in this opportunity. Applicants may apply by forwarding an email of your resume and portfolio (if available) to careers@krpproperties.com, and we will be in touch with qualified applicants to coordinate an interview.

KRP Properties is committed to the principles of equality, diversity and inclusion in the legal profession and fostering a diverse and inclusive workplace. We welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. We thank all applicants for their interest, however, only those selected for an interview will be contacted. If you require this job posting in an accessible version, please contact us at careers@krpproperties.com

COVID – 19 Vaccination

In conjunction with KRP’s COVID-19 Vaccination Policy, as amended from time to time based on recommendations from Public Health and Governing Authorities, it is a condition precedent of employment for all new employees to be fully vaccinated against the COVID-19 virus prior to the employee’s acceptance of a potential Offer of Employment.

KRP Properties is committed to providing every person the right to equal treatment with respect to employment without discrimination or harassment due to Protected Grounds in alignment with the Human Rights Code of Ontario.

The Security Officer will report to the Security Team Lead in conjunction with the Security and Emergency Service Manager and will be responsible for the security, life safety and business continuity of the tenant population located in the company’s real property portfolio.

General Responsibilities:

• Building and maintaining positive relationships with tenants, contractors, visitors, patrons, and employees
• Monitor CCTV systems, alarm systems and building management systems and respond as required;
• Mobile patrol of properties to preserve the protection of KRP Properties assets
• Report and investigate occurrences of accidents/incidence, complaints, criminal activity, and crisis situations
• Act as a member of the Emergency Response Team, responding in cases of fire, flood, accident/incident, safety concerns and calls for medical assistance
• Correct and report any fire hazards or health and safety hazards
• Provide project management support;
• Respond to all emergency situations and provide First Aid and C.P.R. as required
• Monitor parking areas associated with KRP Properties.
• Answer alarms and investigate disturbances as reported through internal security systems and offsite 3rd party monitoring systems.
• Conduct tenant key control, audits, and maintain key control records
• Maintain computer records of all actions in a Daily Activity Report
• Liaise with emergency first responders as required.
• Liaise with KRP Properties Building Operators, Construction and Property Management team to ensure optimal effectiveness and efficiency throughout our properties.
• Adhere to all Health and Safety policies and procedures while performing job duties.
• Complete any other duties as requested or required from time to time.
• Continuously strive to live by the KRP Values and Mission while promoting our Brand.

Qualifications & Attributes:

• High School Diploma/College Degree preferred;
• Ideally a minimum of 2 years of related working experience;
• Proficient use of Microsoft Office Suite (Word, Excel, PowerPoint);
• Must be available to work flexible work hours to accommodate working a variety of shifts as required (including overnight).
• Ability to work successfully interdependently and work cohesively as part of a team
• A self-starter that possesses excellent interpersonal and customer service skills.
• Effective organizational and administrative skills for appropriate reporting.
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to work well under pressure in a fast-paced environment
• Valid Class G driver’s license;
• Valid Ontario Security Guard License required
• A Criminal Record Check will be a requirement of employment.
• Ideally a progressive interest in pursuing trade certifications pertinent to the Facility Management industry.

COVID – 19 Vaccination Requirement

In conjunction with KRP’s COVID-19 Vaccination Policy, as amended from time to time based on recommendations from Public Health and Governing Authorities, it is a condition precedent of employment for all new employees to be fully vaccinated against the COVID-19 virus prior to the employee’s acceptance of a potential Offer of Employment.

How to Apply

Thank you for your interest in this opportunity. Applicants may apply by email with a copy of their resume to careers@krpproperties.com and Human Resources will be in touch with qualified applicants to coordinate an interview.

KRP Properties is an equal opportunity employer and does not discriminate against any employee or applicant for employment protected under the Human Rights Code. KRP welcomes and encourages applications from candidates with disabilities, to support the Integrated Accessibility Standards, Ontario Regulation 191/11 for the Employment Standards set forth under the Accessibility for Ontarians with Disabilities Act, 2005. Accommodation while taking part in the recruitment process will be available on request.  If you require this job posting in an accessible version please contact us at careers@krpproperties.com.