Our Security, Life Safety and Business Continuity Team plays an important part in ensuring that all tenants’ needs are taken care of and that everything in the Parks is running smoothly. But what exactly do KRP Properties’ security officers do every day? We followed our very own Pat Laurin around to find out more.
What you should know about Pat
Full name: Pat Laurin.
Start date at KRP Properties: February 28th, 2001.
What’s the most challenging part of your job? Accommodating everyone’s needs and addressing them in a timely fashion when, at times, everyone needs something at once!
What’s the best part of your job? There’s never a day that I wake up thinking ‘I really don’t want to go to work today’. A big bonus: having days off during the week!
What’s one of the funniest things you’ve ever seen on the job? We pick up a lot of interesting (and sometimes entertaining) things on the cameras located in common areas – too many to list! From people practicing their golf swing when they assume no one is watching to seeing someone in need, there’s never a dull moment.
What’s one thing that people misunderstand about what you do? People think that we’re security guards. We’re much more than that! We do such a variety of things every day on the job, part of which is security, part construction, part property maintenance, part customer service.
Why do you work at KRP? The variety in work that we do day-to-day coupled with a great people keeps me coming back. It’s a great team of respectful, hardworking, genuine and fun individuals!
A Security Officer’s Average Daytime Routine
6 AM TO 9 AM: We work with contractors to get them set up on job sites. We also spend time reviewing incident reports from the previous night and ensuring our to-do lists are up-to-date. This time is ultimately when we ‘prep’ to ensure the day goes by smoothly.
9 AM TO 11 AM: Once the day is set up, we turn into traffic control officers, monitoring visitor’s parking and issuing parking tickets as required, checking for slip and falls, boosting cars, pushing cars out of snowbanks etc. It’s a great way to see the Parks in their entirety. Fun fact: Patrolling the entire campus equates to approximately 8km of travel!
11 AM TO NOON: Most days, we spend this time getting caught up on emails and – of course – having lunch.
1 PM TO 4 PM: During these hours, our team is mostly doing miscellaneous things, such as changing locks, helping people into their suites, plus any kind of other special requests. We’re thankful to have the Building Operations team just a phone call away to assist with many of these requests.
In addition to these common day-to-day tasks, the Security Team plays a big role in the health and safety of the Parks. This ranges from overseeing the monthly fire drills at the Kanata Research Park Family Centre, a daycare located on KRP Properties premises, coordinating and overseeing annual fire drills for all buildings within the KRP portfolio and managing all internal health and safety training. Another little-known fact about our Security team is that they offer critical equipment monitoring services to our tenants. This extra layer of protection for labs and other vital assets in the event of power outages, minor floods etc. is one of the many services that makes our team stand out from other landlords.